Manager-Technology for Operations

Skill required: Product Management - Business Requirement Analysis

Designation: Management Level - Manager

Job Location: Bengaluru

Qualifications: BE/BTech/MCA/Master of Business Administration

Years of Experience: 13-18 years

About Accenture Operations

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com

What would you do?

You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.

Product Management team acts as intersection between the business offering and different technology providers, ensuring that strategic objectives are met and that the best technology thought leadership is represented. Aligned to our Accenture Operations offerings, our product team leverage technology teams from operations, the broader Accenture ecosystem, and best in-class vendor partners.

In this role as a Business Requirement Analysis, you will be required to identify and analyze specific and well-documented requirements for business needs related to processes, organizations systems, applications, etc including the ability to understand and map the requirements to the given business problems. The role involves defining the scope of the project, the timescales, and the resources needed to complete it.

What are we looking for?

We are looking for individuals who have the following skillset:

• Salesforce Marketing Cloud
• Written and verbal communication

Roles and Responsibilities

• In this role you are required to identify and assess complex problems for area of responsibility
• You will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factors
• This will require alignment to strategic direction set by senior management when establishing near-term goals
• Your primary interaction will be with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
• Some latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignments
• You will need to flag risks to clients and Accenture stakeholders and propose action plans where needed
• You will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value
• Decisions that you make in this role will have a major day to day impact on area of responsibility
• You will be managing medium - large sized teams and/or work efforts at a client or within Accenture
• You would require transformation mindset and eye for identifying automation/process improvement opportunities.

Please note this role may require you to work in rotational shifts.