MS Dynamics 365 CRM Senior Developer
LOCATIONS:
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
KEY RESPONSIBILITIES
Develop system and program specifications to meet client needs
Analyze impact of new systems or system changes on existing technology
Design and maintain database structures to support system requirements
Build and configure CRM forms, views, dashboards and workflows
Create and maintain schema and code to support system/program requirements
Adhere to company standards, policies and procedures
Create and maintain appropriate user and technical documentation
Provide client support, as needed
Work with clients to resolve problems in a timely manner and escalate as appropriate
Participate in company initiatives and committees
KNOWLEDGE AND SKILL REQUIREMENTS
Bachelor’s degree or higher degree in Computer Engineering, Computer Science, Information Technology, or any related
5+ years of CRM 2013/2015/2016, D365 CE modules such as Sales/Marketing/Service/Field Services and CRM Portal
Microsoft Dynamics Sales and Customer Engagement applications (CRM) product experience
Professional CRM certification OR agree to achieve appropriate certification in agreed upon timeframe
Experience implementing and customizing Dynamics CRM and Dynamics 365
Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills
The ability to handle multiple tasks, simultaneously
The ability to work independently or as part of a team
Knowledge in Azure technologies like API, Azure Functions, Logic Apps development is advantageous
Nice To Have:
Understanding of CRM API, REST/ODATA and SOAP endpoints
Experience with .NET, SQL Server, JavaScript and C#
Proven knowledge in one or more of the following: Visual Studio, Microsoft SQL, SSIS.
Telecommunications and Telco-Operator Services industry experience is a plus
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
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